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POSITION OVERVIEW:
The Visitor Services Associate will be a welcoming first point of contact at St. Bart’s by providing information to visitors and congregants and will perform a variety of tasks at the Visitor’s Desk and Bookstore.
Responsibilities:
- Respond to queries via email, by phone, and in person.
- Direct requests for food, counseling, and other assistance to our onsite community services organization.
- Process cash and credit card transactions at our bookstore.
- Maintain accurate inventory records by entering, tracking and reconciling merchandise.
- Organize inventory and maintain order and cleanliness in the bookstore.
- Process invoices and prepare deposits in a timely fashion.
- Maintain the lost and found drawer.
- Assist with special projects as requested by the clergy and other staff.
- Assist Facilities staff in the event of an emergency and submit incident reports as necessary.
Qualifications:
- Retail experience and familiarity with POS systems preferred
- Bachelor’s Degree desired
- Strong written and verbal communication skills
- Friendly and welcoming demeanor
- Strong computer skills (familiarity with scheduling software is a plus)
- Ability to multitask and follow through with multiple projects at once
- Enjoys meeting and engaging with a diverse population of visitors
- Spanish speakers are strongly encouraged to apply
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